Please read our terms and conditions carefully (particularly the section on cancellation)
Please note; we have added additional Terms and Conditions for information on the Corona Virus (from 10.0 onward) to help inform students with current and future bookings
- If you are unhappy about any aspect of our service, please contact The Academy on 01285 885122 or firstname.lastname@example.org
- If we believe the matter can be dealt with informally, then we will do our best to resolve the problem immediately.
- If we don’t believe the matter can be dealt with informally (or informal resolution was unsuccessful), then the following procedure will be used: