Please read our terms and conditions carefully (particularly the section on cancellation)
Please note; we have added additional Terms and Conditions for information on the Corona Virus (from 10.0 onward) to help inform students with current and future bookings
9.3. Once you have booked onto your chosen course, and opted to pay by instalments, you will receive an email from GoCardless requesting your bank account details to set up a Direct Debit Mandate. It is important that you submit these details as soon as possible so we can set up your instalment plan and confirm your place on your chosen course. You will be protected under the GoCardless Direct Debit Mandate.
- If you are unhappy about any aspect of our service, please contact The Academy on 01285 885122 or firstname.lastname@example.org
- If we believe the matter can be dealt with informally, then we will do our best to resolve the problem immediately.
- If we don’t believe the matter can be dealt with informally (or informal resolution was unsuccessful), then the following procedure will be used: